Return & Refund Policy
Last Updated: March 10, 2026
We want you to love your Monkey Padel items! If something isn’t right, we’ve got your back.
1. Eligibility
Returns must be initiated within 14 days of receiving your order. Items must be:
- Unworn, unwashed, and in original condition
- Tags still attached
- In original packaging
2. Non-Returnable Items
- Socks and underwear (for hygiene reasons)
- Sale items (unless faulty)
3. How to Return
Email us at hello@monkeypadel.com with your order number and reason for return. We’ll provide return instructions.
4. Refunds
Once we receive your item, we’ll inspect it and notify you of approval. Refunds will be issued to your original payment method.
5. Exchanges
Currently, we do not offer direct exchanges. Please return the item and place a new order.
6. Return Shipping
Customers are responsible for return shipping unless the item was defective or incorrect.
