Customer Help

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FAQ

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Orders & Shipping

Where do you ship from?

We ship all Monkey Padel products from our warehouse in Singapore. Yes, even Niko helps pack sometimes.

Do you ship internationally?

Not yet, but we’re working on it! 🌍🐒

Monkey Padel currently ships within Singapore, but international shipping is coming soon as we grow our jungle worldwide. Stay tuned.

How long will my order take to arrive?

For Singapore: 2–4 business days.

Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email.

Products & Sizing

How do I choose the right size?

Check out our Size Guide for measurements and fit tips. If you're between sizes, we suggest sizing up for a comfier smash.

Are your clothes unisex?

Monkey Padel is made for men—but if the style fits your vibe, we say go for it.

What makes your padel wear different?

We fuse functionality with fun—breathable fabrics, smart cuts, bold colours, and unexpected details. Plus, there's a monkey in charge.

Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Whats your return policy?

You can return or exchange unused item within 14 days of delivery. Products must be in original condition with tags.

How do I make a return or an exchange?

Drop us a message with your order number via our Contact Page

Niko will sort it out for you.

Other Questions

Can I buy Monkey Padel in stores?

We’re online-only for now, but stay tuned for pop-ups or retail collaborations.

Is there a real monkey running the brand?

His name is Niko. He plays padel better than most humans. But don't worry—humans handle the logistics.

What does “I can’t, got padel” mean?

It’s our way of life. Work meeting? Wedding? Laundry day? Sorry—“I can’t, got padel.”

Get in touch

Have questions about your order, or a general enquiry?